Legal notice
Vendor: TemperamentLube
Representative responsible person：Syunsuke Kogure
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Location：TemperamentLube：Representative：Syunsuke Kogure, 379-0127, 3-7-33 Isobe, Annaka-shi, Gunma, Japan
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Phone number: (+81)7026808573
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Email address: info@temperamentlube.net
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Selling price: indicated for each product
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Required charges other than the price of the product:
International shipping charges are required.
Fees for some payment services.
Depending on the item and value, taxes of the destination country or state may apply.
(Please check your country and state taxes before ordering.)
Shipping cost:USA
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Payment Methods and Time of Payment:
Payments can be made via Shopify Payments, Paypal, Komoju, and Payday, and are due on the debit date specified by each payment and credit card company.
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Delivery time of goods:
In-stock items will be shipped within 7 business days of order acceptance.
Delivery time will vary depending on the shipping method.
EMS: 3-5 days from shipping date
Small package with tracking: 4-7 days from shipping date
Economy Small Package: 4-7 days from the date of shipment
If you want to save on shipping costs, please contact us.
Ocean freight takes 1-3 months, but is inexpensive (recommended for bulk purchases).
If you have not received your items more than 2 weeks after the shipment notification, please contact us as there may be a shipping error or accident.
We will contact you by e-mail as soon as we have an estimated delivery date for products on order, products on order, and other custom-ordered products.
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Delivery method of products: Delivery by local postal companies and others from Japan Post
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Returns, Defects, and Cancellations:
You may unconditionally cancel your order before the shipping process begins.
For defective products, please contact us within 14 days of receipt. We will refund your money as soon as we confirm that the product is defective.
Note: If you have selected "Economy Small Packaged Item" as your shipping method, we may not be able to refund you in the event of a shipping accident!
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